Program Overview
Frontline Technology
Backed by real-time behavioral and transactional data, predictive analytics, and machine learning, IN-Gauge enables clients to identify their greatest potential.
Champion Certification
Champions are responsible for maintaining your Service and Sales Program for your property. We offer Phase 1 and Phase 2 certifications to equip your champion for success.
Service-Based Sales Training
FPG’s suite of training content provides the on-going tools, education and confidence needed to propel your frontline to new levels of performance, engagement, and customer service.
Program Enhancements
With on-site consulting, virtual instructor-led training, and more, our vast library of expert advice in the hospitality industry is just a few clicks away.
Industries
Hospitality
Enhance the guest experience, engage your frontline team, and generate exponential growth in frontline revenue.
Car Rental
Untap ancillary revenue while improving customer satisfaction and reducing employee turnover.
Automotive
Create a better experience for your customers, greater exposure for your products, and new revenue for your dealership.
Theme Parks
Offer strategic enhancements to deliver incredible memories for your guests, rewards for your team, and profit for your bottom line.
Discover FPG
About
Our mission is to harness the potential of people
IN-Sights
Stay up to date on the latest news from FPG while learning best practices from industry leading experts
Careers
Help transform companies across the globe while being a part of our award winning culture
Program Overview
Frontline Technology
Backed by real-time behavioral and transactional data, predictive analytics, and machine learning, IN-Gauge enables clients to identify their greatest potential.
Champion Certification
Champions are responsible for maintaining your Service and Sales Program for your property. We offer Phase 1 and Phase 2 certifications to equip your champion for success.
Service-Based Sales Training
FPG’s suite of training content provides the on-going tools, education and confidence needed to propel your frontline to new levels of performance, engagement, and customer service.
Program Enhancements
With on-site consulting, virtual instructor-led training, and more, our vast library of expert advice in the hospitality industry is just a few clicks away.
Industries
Hospitality
Enhance the guest experience, engage your frontline team, and generate exponential growth in frontline revenue.
Car Rental
Untap ancillary revenue while improving customer satisfaction and reducing employee turnover.
Automotive
Create a better experience for your customers, greater exposure for your products, and new revenue for your dealership.
Theme Parks
Offer strategic enhancements to deliver incredible memories for your guests, rewards for your team, and profit for your bottom line.
Discover FPG
About
Our mission is to harness the potential of people
IN-Sights
Stay up to date on the latest news from FPG while learning best practices from industry leading experts
Careers
Help transform companies across the globe while being a part of our award winning culture
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How Hilton Orlando reduced front desk turnover by 50%
How Hilton Orlando reduced front desk turnover by 50%
October 6, 2021
