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The World Leader in Frontline Performance Technology & Training

We developed the gold standard software platform dedicated to maximizing revenue and service at the frontline. IN-Gauge is your end-to-end solution for driving continuous revenue, employee engagement, and top-tier service at your frontline.

FPG Overview

FPG is the world leader in ENABLING HOTELS to MAXIMISE their Revenue Potential through their Frontline team. We support the implementation of service-based sales programs to increase incremental revenue, improve customer experience, and increase employee engagement, all powered by our state-of-the-art SAAS platform - IN-Gauge.

We integrate with our client PMS and Service platforms to provide enhanced revenue visibility, comprehensive E-Learning, performance analytics and automated Frontline team engagement tools.

We are trusted globally by the top names in the hospitality world, such as Hilton, Hyatt and Marriott and we have been delivering significant ROI for 30 years. No company has our breadth and depth of experience in Frontline Sales Performance.


Forecast revenue, measure performance, and drive results to your bottomline.

FPG has developed a powerful, proprietary software platform, enabling our partners in the travel industry to achieve their financial and service goals. IN-Gauge utilizes data collected from key frontline systems such as Property Management Systems (PMS) and Point of Sale systems (POS) to focus action on the true KPIs that power performance. The system provides the client with actionable and relevant information, all from a highly intuitive user interface on both computers and mobile devices.

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What is Your Frontline Revenue Potential?

Use our incremental revenue calculator to see how much extra revenue you can earn while using the IN-Gauge platform.

You could be leaving
$ – $
on the table monthly.
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The IN-Gauge Technology

IN-Gauge utilizes data collected from key frontline systems such as Property Management Systems (PMS) and Point of Sale systems (POS) to focus action on the true performance indicators that power revenue and service. The system identifies courses of actions that will yield the greatest results.

Train your Frontline team members to become service and sales experts with access to hundreds of FPG-produced videos and courses, all of which are skill-specific and easy to master. Our in-house content studio allows us to create timely, relevant learning paths and adjust quickly to industry changes.

We help you create a commission structure tailored to your organization that incentivizes your frontline staff to go above and beyond which results in increased incremental revenue. Your frontline have the opportunity to double or triple their income.

We don’t just help you set goals, but our monthly performance reviews make sure the ongoing measurement of your goals are progressing.

In-Gauge offers your very own Team Feed so your team members can post shoutouts, brag about enhancements, and congratulate each other on a job well done. A social environment for your frontline team.

Keep track of the information from your Pre-shift meetings and daily gameplans with notifications from IN-Gauge that help you remember what you need to focus on each day.

We empower your frontline staff with the tools that they need to know your products and services from top to bottom, ensuring that they can answer any questions that your guests can ask.

How It Works

Gain Knowledge
  • Instructor-led team training on launch
  • Foundational champion certification courses and on-going champion coaching
  • Access to hundreds of videos and courses
Take Action
  • Forecast monthly revenue
  • Cast individual goals to each frontline associate
  • Set a daily game plan based on actionable insights
Achieve Results
  • Monitor progress toward revenue forecast
  • Audit sales transactions
  • Identify top-selling products
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Join Thousands of Hotels Generating
Millions in Frontline Revenue

Hover a map pin below to read a few recent success stories of properties
increasing paid upgrade revenues despite record-low occupancy.