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Personal Concierge, Orlando Luxury Hotel | Frontline Performance Group

March 21, 2022

The FPG team allowed our team to be creative, to create new experiences for our guests and empowered us to sell and offer in a way that felt natural – like having a conversation. It is a method you can feel good about. It does not feel like upselling, but more like a family working together to perform well. I have never felt unnecessary pressure, just encouragement, and support to do well.