Unlock New Revenue
Before Guests Arrive
EXCLUSIVE PILOT PROGRAM FOR HOTEL PARTNERS
Join a select group of hotels helping shape the future of AI-powered pre-arrival revenue and guest engagement. Pilot FPG's next-generation platform, influence product development, and gain early access to new capabilities.
30+ Years
120+ Countries
Trusted by 2,500+ hotels
Fpg Pre-arrival Intelligence Platform
Extending on-premise solution into pre-arrival.
Unlock Revenue Between Booking And Check-in
Guest interactions—accepted, declined or countered—flow directly to the PMS, giving teams full pre-arrival visibility. FPG captures engagement across every offer, enabling richer guest intelligence, smarter pricing, personalization and revenue decisions.
Integration
Intelligence
Conversion
Guest experience
Booking
revenue surface
AI-LED LAYER
PRE-ARRIVAL
offers selected, intent captured
Front desk
conversion surface
Each outcome informs check-in — no signal is wasted.
Most hotels only see what guests buy. We show you what they wanted to buy.
The Opportunity
Turn Guest Intent Into Revenue
Create more value from every guest interaction before they arrive.
1
Increase pre-arrival revenue opportunities
2
Capture valuable guest behavior insights before check-in
3
Deliver more personalized guest experiences
4
Automate upgrade and amenity offers
5
Minimize operational effort
6
Integrate seamlessly into existing guest communications
Booking
Clear ownership, established process, proven revenue surface.
The pre-arrival window
The guest is still reachable, but the commercial motion is usually thin, fragmented, or absent.
Front desk
FPG already powers the surface where high-intent guest conversations convert.
Unlock the revenue opportunity between booking and check-in
Every guest interaction—accepted, declined, or countered—is captured and written back to your PMS, giving hotel teams complete visibility before arrival. Unlike traditional upsell tools that only measure purchases, FPG captures guest engagement across every offer, creating richer guest intelligence and enabling smarter pricing, personalization and revenue decisions.
-
Increase pre-arrival revenue opportunities
-
Capture valuable guest behavior insights before check-in
-
Deliver more personalized guest experiences
-
Automate upgrade and amenity offers
-
Minimal operational effort required
-
Seamless integration into existing guest communications
For your Team
Built for every level of hotel leadership.
Revenue Manager
"I need to know what's converting, what's leaking, and what to change tomorrow."
BookMax gives you a validated daily number — not just offer activity — and the one pricing or timing change most likely to lift conversion next.
- Yield pricing engine with hard guardrails
- Leakage valued at the guest's own counter
- Daily conversion insight & recommendation
- Relevant offers at the right moment — guest experience protected, not just revenue extracted
General Manager
"I need one number I can trust — not a dashboard of activity metrics I have to second-guess."
The Today view surfaces everything that needs your attention before the day starts. Validated revenue, pending approvals, at-risk upgrades.
- One validated revenue figure per day
- Arrivals worklist — ready ahead of each arrival
- Check-in Opps — surfaces open opportunities to your front desk system
- Guest context visible at check-in — agent informed before the conversation starts
SVP / Portfolio
"I need validated commercial intelligence across every property — not self-reported numbers from a dozen different systems."
BookMax aggregates reconciled revenue, leakage, conversion, and offer performance across your entire portfolio. Every figure auditable. Every property on the same source of truth.
- Portfolio rollup — revenue, leakage, and capture rate by property
- Full audit trail — every offer, every outcome, every guest
- Brand-level intelligence exportable to your BI stack
Powered by AI-Driven Revenue Intelligence
The platform utilizes FPG's AI-powered rate optimization technology to recommend upgrade pricing based on real guest purchasing behavior and transaction data from thousands of hotels worldwide.
Works With Your Existing Tech Stack
Integrates With Your Existing Crs, Pms, Folio, And Reporting Systems
No new workflows, payment platforms, or front-desk software required.
01
Offers delivered through your branded channels (Email, SMS, WhatsApp)
02
Accepted upsells posted directly to the guest folio
03
No additional payment infrastructure required
04
No new systems for staff to learn
05
AI-powered recommendations with full property control
The Difference
Activity Metrics are Easy. Validated Revenue is Not.
Every figure in BookMax is reconciled against your front desk platform, auditable to the confirmation number, and accurate enough to put in a board report.
Other platforms
- Send the offer to guests pre-arrival
- Track open/acceptance in platform.
- No confirmation the upgrade was captured in PMS
- No visibility into revenue leakage.
- No recovery opportunities at front desk.
- Measures activity, not actual revenue.
BookMax
- Send the offer – priced by yield engine with guardrails.
- Surface guest counteroffers – catch revenue at check-in.
- Validate upgrades – only confirmed sales count.
- Measure leakage – see what was lost and its value.
- Recover missed revenue – with AI offers at check-in.
- Validate every dollar – measure real revenue, not just activity.
Pilot Program Overview
- Complimentary participation
- Direct collaboration with FPG's innovation team
- Opportunity to influence product development
- Early access to next-generation technology
- Open to hotel groups and independent properties
- Limited availability
Apply for the Pilot
Complete the form below and a member of our team will contact you to discuss eligibility and next steps.