How Service 360° Works

Lorem Ipsum is simply dummy text of the printing. Lorem Ipsum is simply dummy text of the printing. Lorem Ipsum is simply dummy text of the printing.

 

  1. Select your Champion

    Identify a lead to spearhead the training initiative and champion the cause of superior guest service across all touchpoints.

    Learn More
  2. Invite Department Leaders

    Engage leaders from various departments to ensure training aligns with specific service needs and goals across the property.

    Learn More
  3. Activate Across Property

    Roll out comprehensive training modules to all guest-facing staff and track progress through IN-GaugeTM.

    Learn More
  4. Train New-Hires from the Get-Go

    Seamlessly integrate Service 360° into your onboarding process, equipping new frontline hires with the skills they need from day one.

    Learn More

Videos

ELEVATED SERVICE
View Details

ELEVATED SERVICE

Elevating your service is easy! You can do it through your attitude, effort, and energy. You can...
SERVICE 360° LEARNING PATH
View Details

SERVICE 360° LEARNING PATH

When it comes to service, every hotel team member plays a critical role in creating positive guest...
Service Pro-Tips Sample Video
View Details

Service Pro-Tips Sample Video

When it comes to service, every hotel employee plays a critical role in creating a positive guest...

RevRev

View Details

The Future of AI in Hospitality

Stay updated on market trends, tools, and tips with FPG’s brand new e-magazine! Get your FREE access to insightful information on how to drive better service and on-premise incremental revenue for your property.
View Details

Ancillary Revenue Edition

Ancillary revenue is a booster rocket for revenue, profits, and customer satisfaction. This issue discusses the various dimensions for putting a successful ancillary revenue program into play at your property!

Blogs

Overcome Staffing Shortages at Your Front Desk by Attracting & Retaining Top Talent
View Details

Overcome Staffing Shortages at Your Front Desk by Attracting & Retaining Top Talent

87% of hoteliers continue to struggle with major staffing issues, according to a recent survey...

Press Release

View Details

What Drove This Hospitality Workforce Solutions Firm to Enter India

Frontline Performance Group understands that to achieve its ambitious goals, it will need a market as vast as India.
View Details

Revolutionizing Service and Sales in the Hospitality Sector: Frontline Performance Group Leads the Way

Frontline Performance Group (FPG), a stalwart in the hospitality industry with over three decades of experience, is poised to redefine service and sales standards with its cutting-edge solutions

Want Us to Cover a Topic?