Blog

How Iberostar Group Unlocked Hidden Hotel Revenue

Having the right data and strategies can mean the difference between stagnation and growth. For Iberostar Group, partnering with FPG and utilizing...

How to Upsell Hotel Rooms: 5 Proven Strategies That Work

Every interaction with a guest is an opportunity to increase revenue. Mastering the art of upselling hotel rooms can transform an average stay into a...

How to Turn Free Upgrade Requests into Hotel Upselling Opportunities

How does your hotel handle elite hotel upgrade requests? Are you serving these valuable clients at the highest level and turning them into a hotel...

How to Build a Winning Hotel Employee Incentive Program

Hotel employee incentive programs have long been a way to motivate staff, increase revenue and improve performance. Yet, many hotels still rely on...

6 Major Problems in the Hotel Industry and Simple Solutions 

6 Major Problems in the Hotel Industry and Simple Solutions Being a hotelier comes with its fair share of rewards and challenges. Managing guest...

FPG's Paul McLoughlin Shares Growth Strategy in EMEA and APAC Markets

At Frontline Performance Group (FPG), we're taking steps to accelerate business growth beyond the Americas, with a sharp focus on the high-potential...

Maximize Hotel Revenue and Customer Satisfaction With FPG's Program

Unsure how to maximize your hotel revenue? FPG’s President - International, Paul McLoughlin can help.

How to Increase Hotel Revenue: 6 Tips for Hotel Staff

Building rapport is at the heart of FPG’s training program. This vital tool is one of the first skills taught because it sets the stage for a...

Overcome Staffing Shortages at Your Front Desk by Attracting & Retaining Top Talent

87% of hoteliers continue to struggle with major staffing issues, according to a recent survey conducted by the American Hotel & Lodging Association...