ELEVATED SERVICE
Elevating your service is easy! You can do it through your attitude, effort, and energy. You can...
Videos
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SERVICE 360° LEARNING PATH
When it comes to service, every hotel team member plays a critical role in creating positive guest...
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Service Pro-Tips Sample Video
When it comes to service, every hotel employee plays a critical role in creating a positive guest...
RevRev
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The Future of AI in Hospitality
Stay updated on market trends, tools, and tips with FPG’s brand new e-magazine! Get your FREE access to insightful information on how to drive better service and on-premise incremental revenue for your property.
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Ancillary Revenue Edition
Ancillary revenue is a booster rocket for revenue, profits, and customer satisfaction. This issue discusses the various dimensions for putting a successful ancillary revenue program into play at your property!
Blogs
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FPG's Paul McLoughlin Shares Growth Strategy in EMEA and APAC Markets
At Frontline Performance Group (FPG), we're taking steps to accelerate business growth beyond the...
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Maximize Hotel Revenue and Customer Satisfaction With FPG's Program
Unsure how to maximize your hotel revenue? FPG’s President - International, Paul McLoughlin can...
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How to Increase Hotel Revenue: 6 Tips for Hotel Staff
Building rapport is at the heart of FPG’s training program. This vital tool is one of the first...
Press Release
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Boost RevPAR, improve customer satisfaction and talent retention with Frontline Performance Group
Frontline Performance Group (FPG) is the hospitality industry’s best kept secret — a world leader in helping hotels transform service that drives millions in incremental revenue annually.
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Revolutionizing Service and Sales in the Hospitality Sector: Frontline Performance Group Leads the Way
Frontline Performance Group (FPG), a stalwart in the hospitality industry with over three decades of experience, is poised to redefine service and sales standards with its cutting-edge solutions
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What Drove This Hospitality Workforce Solutions Firm to Enter India
Frontline Performance Group understands that to achieve its ambitious goals, it will need a market as vast as India.