Welcome to IN-Gauge

Learn how your entire organization can maximize revenue, customer satisfaction, and employee engagement—all by leveraging FPG’s groundbreaking performance management and revenue optimization application: IN-Gauge.

Every guest interaction is an opportunity to create more value-for the guest and for your business.

FPG helps hotels unlock that value in a way that feels natural, not transactional. This isn't about pushy upselling-it's about empowering frontline teams to confidently offer the right upgrades at the right moment-enhancing the guest experience while driving incremental revenue.

Too often, revenue is left on the table due to outdated processes, suboptimal room assignments, or teams that lack the tools and motivation to act. FPG bridges that gap with a performance-driven solution built specifically for hospitality.

We promise hotel management and frontline staff a simple, effective way to enhance customer service and drive incremental revenue-quickly. By combining technology with service-first training, FPG boosts performance for guests, employees, and leadership teams alike. When teams build genuine rapport, use assumptive language, and ask the right questions, the result is higher guest satisfaction-and the ability to command 15-20% higher prices.

The Foundation Framework

Success depends on four key stakeholders: ownership, the general manager, the Champion, and frontline teams. A high-performing culture starts at the top-but succeeds through daily guest interactions.

• Ownership: Drive 3-6%+ RevPAR lift with no CapEx, achieve up to 85% GOP flow-through, and increase NOI by 10-15%. A 300-room hotel can generate $300K-$400K in incremental revenue annually.

• GMs: Build stronger leaders, increase bonuses, and translate just 15 minutes a week into measurable performance gains.

• Frontline teams: Gain lifelong skills, increase engagement, and unlock the potential to significantly grow income.
• Guests: Enjoy more personalized, elevated experiences.

FPG's IN-Gauge platform brings this to life-turning data into action with real-time dashboards, performance tracking, and built-in motivation tools. The result is a culture of accountability, transparency, and continuous improvement.

Better data. Smarter selling. Stronger results.