Understanding Occupancy Rate: A Key Metric for Hotel Success

Occupancy rate is one of the most fundamental performance metrics in the hotel industry, measuring the percentage of rooms occupied in a property,...

What Is RevPAR? The Hotel Revenue Metric to Measure Hotel Performance

Revenue per Available Room (RevPAR) is the hospitality industry’s go-to metric for hotel profitability—a single number that reveals whether you’re...

Beyond RevPAR: What is TRevPAR and How to Optimize It

What Is TRevPAR? The Complete Guide to Total Revenue Per Available Room While RevPAR (Revenue Per Available Room) remains the gold standard for...

The Ultimate Guide to Hotel Front Desk Upselling

The Ultimate Guide to Hotel Front Desk Upselling Great hotel front desk upselling programs don't happen by accident—they're built on one simple...

How to Upsell Hotel Rooms: 5 Proven Strategies That Work

Every interaction with a guest is an opportunity to increase revenue. Mastering the art of upselling hotel rooms can transform an average stay into a...

How to Turn Hotel Room Upgrades Into Revenue Opportunities

How does your hotel handle elite hotel room upgrade requests? Are you serving these valuable guests at the highest level while creating new revenue...

How to Build a Winning Hotel Employee Incentive Program

Hotel employee incentive programs have long been a way to motivate staff, increase revenue and improve performance. Yet, many hotels still rely on...

6 Common Problems in the Hotel Industry and Simple Solutions 

6 Common Problems in the Hotel Industry and Simple Solutions Being a hotelier comes with its fair share of rewards and challenges. Managing guest...

FPG's Paul McLoughlin Shares Growth Strategy in EMEA and APAC Markets

At Frontline Performance Group (FPG), we're taking steps to accelerate business growth beyond the Americas, with a sharp focus on the high-potential...

Maximize Hotel Revenue and Customer Satisfaction With FPG's Program

Unsure how to maximize your hotel revenue? FPG’s President - International, Paul McLoughlin can help.