Blog

Hotel Upsell: A Hotelier’s Guide to Elevating Guest Experiences

In hospitality, the term upsell often leads to misconceptions about pushy sales tactics. But at Frontline Performance Group (FPG), we view upselling...

What is ADR (Average Daily Rate) and Why It Matters

You’ve heard of ADR (Average Daily Rate)—one of the most important metrics in the hotel industry. But what exactly does it measure? Simply put, ADR...

The Power of a Strong Ancillary Revenue Strategy for Hotels

Selling room nights may be the primary revenue drivers for most hotels, but relying solely on them is no longer a sustainable strategy—especially in...

Understanding Occupancy Rate: A Key Metric for Hotel Success

Occupancy rate is one of the most fundamental performance metrics in the hotel industry, measuring the percentage of rooms occupied in a property,...

What Is RevPAR? The Hotel Revenue Metric to Measure Hotel Performance

Revenue per Available Room (RevPAR) is the hospitality industry’s go-to metric for hotel profitability—a single number that reveals whether you’re...

Beyond RevPAR: What is TRevPAR and How to Optimize It

What Is TRevPAR? The Complete Guide to Total Revenue Per Available Room While RevPAR (Revenue Per Available Room) remains the gold standard for...

Case Study: How Staybridge Suites Al Khobar Boosted Performance

Staybridge Suites Al Khobar continuously seeks innovative ways to enhance operational performance, drive revenue growth, and deliver exceptional...

How Staybridge Suites Al Khobar Boosted Hotel Revenue with FPG

To elevate guest satisfaction and boost revenue, Staybridge Suites Al Khobar teamed up with Frontline Performance Group (FPG). The results? Stronger...

Hotel Upselling: Your Complete Guide for Success

Great hotel upselling programs don’t happen by accident—they’re built on one simple truth: people come first. When frontline teams feel heard and...

Case Study: How Iberostar Hotels & Resorts Maximize Revenue

Having the right data and strategies can mean the difference between stagnation and growth. For Iberostar Hotels & Resorts, partnering with FPG and...