01 June, 2026

How to Increase Food and Beverage Revenue in a Hotel

Food and beverage revenue in hotel operations plays an important role in driving incremental revenue. While room bookings are key, many hotels are...
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19 May, 2026

Greeting a Guest: How Hotels Can Create a Memorable First Impression

Greeting a guest is one of the most important moments in hospitality. It is the first opportunity to create trust, build an emotional connection and...
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18 May, 2026

What Is Contactless Check-In and How Does It Impact the Guest Experience?

There's been a significant digital transformation in recent years, with contactless check-in becoming a trend in certain hotel brands. Driven by...
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14 May, 2026

Hotel Revenue Management vs Yield Management: Key Differences

Hotels can no longer rely on occupancy alone to drive profitability. Rising guest expectations, shifting travel demand and increasing OTA competition...
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11 February, 2026

Hospitality Revenue Growth: Personalization, AI and Frontline Performance

Adapted from a recent episode of The CEO Project podcast, this article captures the essential insights from a discussion between host Jim Schleckser...
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05 February, 2026

Frontline Employee Culture in Hospitality: The Real Revenue Driver

This article is adapted from a recent episode of Give an Ovation: The Restaurant Guest Experience Podcast,hosted by Zack Oates.Zack sits down with G...
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04 February, 2026

Hotel Front Desk Upselling: Turning Small Moments into Big Wins

Hotel front desk upselling doesn't require luxury suites, unlimited inventory, or uncomfortable sales conversations. In fact, some of the most...
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03 February, 2026

How to Increase Revenue Per Guest by 5-15% Without Hurting Guest Experience

Restaurant and bar operators face a familiar challenge: margins are thin, labor is tight, and raising prices or cutting costs often does more harm...
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02 January, 2026

Magnets, Moats, and Megaphones: Transforming Hotel Restaurants into Engines of Success

By Mark Norfolk & Ken Stellon, Frontline Performance GroupThe hospitality industry thrives on differentiation and nowhere is this more evident than...
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18 December, 2025

F&B Trends, Challenges and What’s New in 2026

By Geoffrey Toffetti, CEO, Frontline Performance GroupRestaurant owners today are operating in very challenging environments. Post-COVID staffing...
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